Terms of Service
These Terms apply to estimate requests, booking requests, provider profile requests, provider applications, and use of BingServ Moving Labor Network website and app pages.
Customers provide the truck, trailer, pod, container, dumpster, or transport method when needed.
1. Labor-Only Service
BingServ Moving Labor Network is for labor-only service. BingServ does not provide trucks, drive trucks, operate customer vehicles, transport goods, or provide delivery services as part of moving labor bookings.
Customers are responsible for providing and operating their own truck, trailer, pod, container, dumpster, or transport method when applicable.
2. Booking Requests and Estimates
Submitting an estimate request, booking request, or provider profile request does not guarantee service, pricing, availability, or provider assignment.
All requests are reviewed by the BingServ office for service details, provider availability, service area, timing, requested provider fit, and final confirmation.
3. Independent Providers
BingServ may connect customers with independent provider profiles. Provider profiles operate as independent providers through this network.
Provider availability, acceptance, eligibility, service area, and network standards may affect whether a provider profile can be assigned to a booking opportunity.
4. Customer Responsibilities
Customers are responsible for giving accurate service details, safe access, parking or loading access, building permissions, elevator reservations when needed, and suitable equipment or containers when applicable.
Customers should disclose stairs, long carries, heavy items, specialty items, packing status, access issues, timing concerns, and any conditions that may affect the service.
5. Rates, Minimums, and Billable Time
Published rates may vary by service type, service area, provider count, minimums, stairs, long carry distance, heavy items, specialty items, urgent scheduling, difficult access, or changes to the original request.
Billing is generally based on an hourly rate. Being unprepared, still packing, changing details on arrival, difficult access, long carries, or unusually heavy items may extend the move process and affect the final total.
6. Payment
Required customer service payments must be made directly to BingServ by approved office payment method, invoice, payment link, or other authorized payment method.
Assigned independent providers are not authorized to collect required customer service payments into personal accounts, negotiate separate pricing, discount services, redirect payment, or create separate payment arrangements.
Optional customer tips are separate from required service payment.
7. Completion and Office Review
After service completion, completion details, billable time, service notes, and customer payment status may be reviewed by the BingServ office.
Customers may be asked to confirm service completion, service time, or any service concern before final workflow steps are completed.
8. Safety and Service Limits
BingServ may decline, delay, cancel, or modify service requests that appear unsafe, inaccurate, outside service scope, improperly prepared, legally restricted, or inconsistent with network standards.
Independent providers may also accept or decline booking opportunities based on their availability, service area, and provider profile details.
9. Damage, Delay, and Service Concerns
Moving labor and physical labor services involve risk. BingServ does not guarantee that every item, building surface, timing request, provider request, or service detail will be free from issue, delay, dispute, or service concern.
Any service concern should be reported promptly to the BingServ office for review.
10. Provider Applications
Submitting a provider application does not guarantee acceptance, eligibility, booking opportunities, booking payout opportunities, or continued network access.
Provider participation may be reviewed based on eligibility, service area, availability, conduct, customer feedback, completion history, and network standards.
11. Text Message Terms
By providing your mobile number and agreeing to receive text messages, you authorize BINGSERV Moving Labor Network to send text messages related to your estimate request, booking request, service updates, scheduling, customer support, and payment links after service completion. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent to receive text messages is not required to purchase services, but it may help us communicate about your request more quickly.
Email: info@bingserv.com
Text: 833-307-1200
12. Contact
Questions about these Terms may be sent to BingServ at info@bingserv.com or by calling 833-307-1200.