Privacy Policy

BingServ may collect customer contact information, service request details, addresses, requested dates, requested start times, phone numbers, email addresses, booking notes, estimate details, payment request details, office messages, and other information submitted through forms on this site.

BingServ may also collect provider application information, provider profile details, availability details, service area information, booking opportunity responses, completion notes, job photos, and provider communication submitted through provider-side pages.

Customer information may be used to review estimate requests, review booking requests, prepare office follow-up, coordinate service details, send text or email updates, create payment links, review payment status, handle Message Office communication, and support service workflow records.

Provider information may be used by the BingServ office to review provider applications, create or manage provider profiles, review eligibility, confirm service area details, coordinate booking opportunities, manage accepted bookings, review completion submissions, and track booking payout status.

Public provider profile pages should display only customer-facing profile information. Private provider contact details and internal office notes are not intended for public customer profile pages.

When you provide your mobile number and agree to receive text messages from BINGSERV Moving Labor Network, we use that information to send messages related to your estimate request, booking request, service updates, scheduling, payment links after service completion, and customer support. Mobile opt-in information and text messaging consent are not shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. We may share information only as needed to operate our services, comply with law, process payments, or communicate about your requested service.

BingServ may use third-party payment processors, including Stripe, to create payment links and process customer payments. BingServ does not intend to store full card numbers directly in the app.

Payment request records may include service details, customer contact details, amount owed, Stripe session information, payment status, and related booking information needed for office review.

Provider-side pages may allow job photos, completion notes, and service details to be submitted for office review. These records may be used to support booking workflow, completion review, payment review, service concern review, and internal office records.

BingServ does not sell customer or provider personal information to outside advertisers.

BingServ does not share SMS consent with third parties or affiliates for marketing purposes.

Information may be shared only as needed for business operations, service coordination, payment processing, platform functionality, customer support, provider workflow, legal compliance, or office recordkeeping.

Customers and provider applicants should provide accurate information. If information changes, BingServ may need updated details to properly review, schedule, coordinate, support, or manage a request.

BingServ uses reasonable efforts to protect information submitted through the website and app pages. No website, app, database, or online transmission method can be guaranteed completely secure.

BingServ may retain booking records, estimate records, provider records, payment records, communication records, office task records, and automation logs for business, service, payment, compliance, and recordkeeping purposes.

Questions about this Privacy Policy may be sent to BingServ at info@bingserv.com or by calling 833-307-1200.